Services
Managed Services.
Operating your technology is a discipline, not support that shows up when something breaks. We operate and evolve what your company already runs in production —applications, business systems, and infrastructure, on-premise or in the cloud—, with service levels and reliability discipline, even when we didn't build it.
What we operate
Application
Operation
We take over your apps already in production —web, mobile and other platforms—, whether we built them or you inherited them. We stabilize, monitor, and evolve them with new features when the business needs them.
Business
Systems
Operation and support of the core systems your day-to-day runs on, with continuity, monitoring, and continuous improvement.
Infrastructure
Operation
We manage your on-premise or cloud infrastructure: availability, monitoring, and reliability, with FinOps discipline to keep costs under control.
SLA-backed
Support
Committed service levels and SRE practices, with 24/7 support and monitoring when needed. We prevent before it breaks and respond when it does, so your technology is available when the business needs it.
What's included?
Fix
When something breaks, we resolve it. Bugs, incidents, and outages stop being your problem and become ours.
Adapt
Your software's environment changes —a new regulation, an API, an OS version— and we adjust it so it keeps working.
Evolve
Your product doesn't stand still: we add features and improvements as your business needs them.
Prevent
We update, patch security, and pay down technical debt before it turns into an incident.
How we work
1. Entry
Assessment
Before committing to an SLA, we get to know your system: state, risks, and technical debt. A paid diagnostic that avoids surprises, even when we didn't build it.
2. Stabilization
& Handover
We fix what's urgent, document what was missing, and set up monitoring. We bring your technology to a stable, observable point before operating it continuously.
3. Operation
& Evolution
We operate with service levels, respond to incidents, and evolve your product with new features. When a major change is warranted, we rethink it with you.
Who is it for?
Your product lost its maintainer
The provider that built it is gone, and today no one responds when something fails.
You have no team to operate it
You have the product in production, but not a technical team dedicated to caring for it, monitoring it, and growing it.
Your team is overloaded
You have one, but it's firefighting. You want it focused on building what's new and to delegate day-to-day operations.
Your system is now critical
The product became central to your operation and needs professional operation with SLA.
Why funciton.?
20+ years
operating in production
We're not a software factory that also does support: we operate critical systems. We've operated high-traffic platforms under extreme demand spikes, with full availability. Large companies already trust us to operate their critical systems.
We operate and
cut costs
We don't just keep your technology running: we lower your cloud bill with FinOps discipline while we do it. Peace of mind and savings in one contract.
We understand your
product inside out
Because we also design and build, when we operate we don't just patch: we stabilize, improve, and evolve with engineering judgment, even on code we didn't write.
Our
partners
We're partners of AWS, GCP, and Fastly. Working alongside these platforms lets us operate and add complements on top of first-class solutions.
Managed Services