Telco
& Media

Self-service and digital payments for telcos and ISPs; streaming and portals for media. Technology that operates at massive-audience scale.

KPIs que
impactamos.

Self-service
1
Self-service
Less load on the call center
Collections
2
Collections
Friction-free digital payments
Audience
3
Audience
Millions of concurrent users

What we do
for Telco & Media

We work with telecom operators, ISPs, and media companies on their digital platforms and infrastructure.

We design and build applications where customers manage their service on their own: bill inquiries, plan changes, support, and requests, reducing call center load.

We implement and integrate payment gateways for bills, top-ups, and subscriptions, with reliable reconciliation and high availability.

We design, build, and operate multi-platform video platforms, with infrastructure ready for massive live-audience events.

We govern infrastructure and bandwidth costs — among the highest in the digital business — with visibility and continuous optimization.

Expected results.

-15%
Churn: customers stay because the app solves their needs.
-60%
Cost per service interaction, shifting support from the call center to digital channels.
Millions
Of concurrent users during live events, with stable playback quality.